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Privacy policy

Instaflora is committed to protecting the privacy of personal data. The following describes how Instaflora handles the personal data of personal data subjects, as well as Instaflora's personal data policy. If you have any questions regarding privacy, please contact us. If you do not agree with this policy or with any of the points listed below, please refuse the services of Instaflora.

Collection of personal data.

1.1. If the personal data subject provides Instaflora personal data, Instaflora uses it solely for the purposes for which it was provided and which were indicated at the time of collection of personal data (or as was clear from the context).

1.2. Instaflora collects only personal data (for example, sender’s name, recipient’s address, phone numbers, sender’s email address, etc.) that was specially and voluntarily provided by the personal data subject.

1.3. Instaflora is limited to collecting a minimum amount of information, which is necessary for the correct and high-quality execution of a customer order. In any case, when optional information is requested, the personal data subject will be notified at the time of collection of such information with the corresponding designations.

1.4. All online payments presented on the site are carried out on the secure page of the payment service used. Instaflora provides the payment service with the following information for order payment: order number and amount payable. Instaflora may receive the following information from payment services after the subject has made personal data on payment of Instaflora services on the page of the payment service selected by him: transaction id, transaction amount, transaction status, transaction date and other technical information regarding this transaction. This information is obtained by the Instaflora website solely for the purpose of automating and expediting the processing of a placed order. Any information transmitted by the payment service of the Instaflora website is transmitted using SSL encryption using strong cryptography.

1.5. In addition to the personal data consciously provided by the personal data subjects, Instaflora automatically collects certain types of information when users visit the Instaflora website and when exchanging emails between Instaflora and the personal data subjects. Such automated technologies may include the use of cookies and web server logs to collect IP addresses, information about the visitor’s operating system, type of browser and other technical information. Collecting this information allows Instaflora to better understand and improve the performance, usability of the Instaflora website and its effectiveness, as well as measure the effectiveness of marketing activities.

1.5.1. Statistics of site visitors can be used by third parties to analyze advertising campaigns and other types of statistical analysis. This statistical information about website visitors does not contain personal personal data: names, physical addresses, phone numbers, etc., except for the IP address.

1.6. All positive reviews, comments and complaints about the work of Instaflora left on the Instaflora website in specially designated places along with the names of the authors of these reviews are publicly available information, can be viewed by any visitor to the Instaflora.net website and can be used to advertise Instaflora.

Security and storage of personal data.

2.1. Instaflora uses generally accepted standards for technological and operational protection of information and personal data from loss, misuse, alteration or destruction.

2.2. Instaflora guarantees the safety and confidentiality of any information of the personal data subject received by Instaflora during the process of registration and execution of the order. This guarantee does not apply to cases of unlawful seizure of information by the subject of personal data held by Instaflora by third parties, in these cases Instaflora disclaims liability.

2.3. Instaflora grants access to information and personal data only to authorized employees and contractors who have agreed to ensure the confidentiality of such information and data.

2.4. Instaflora does not transfer personal data to third parties, except in cases where such transfer is a legal requirement, at the request of the personal data subject or in other cases set forth in this section. Instaflora understands that personal information is valuable and takes all possible measures to protect personal information held by Instaflora.

2.5. Any information transmitted by the personal data subject to the Instaflora website is transmitted using SSL encryption using strong cryptography.

2.6. Instaflora disclaims any responsibility in the event that the passwords for accessing the account of the subject of personal data on the Instaflora website became known to third parties in any way through the fault of the subject of personal data (voluntary or involuntary transfer of personal data by the subject in case of loss, theft, etc. d.).

2.7. Instaflora declines all responsibility in the event of force majeure (including, but not limited to hacker attacks).

2.8. The personal data subject has the right at any time to remove any personal information from the account.


3.1. Instaflora has the right to amend or amend this privacy policy and personal data at any time. Any significant changes to this policy will be announced on the Instaflora website.